Wilco Blog

20 Questions to Ask Your Potential Healthcare Consulting Partner

The right partner can make all the difference in achieving your objectives and ensuring a successful project. Especially in the healthcare sector, where complexities abound, having a knowledgeable and experienced consulting partner can significantly enhance your chances of achieving your objectives. As you embark on this crucial task of selecting a partner, it's important to know the right questions to ask. In this blog post, we will guide you through 20 key questions to help you assess a potential healthcare consulting partner, ensuring you make an informed decision that aligns with your project goals. By asking these questions, you'll be better equipped to evaluate the consultancy's capabilities and determine if they fit your organization's needs.

01 Organizational OverviewTell me a little about your organization.

02 specialization-1Do you specialize in Healthcare and Life Sciences exclusively? What led to this direction?

03 similar experienceHave you worked with similar organizations?

04 assessing requirementsDescribe your approach to assessing project requirements.

05 ComplianceHow do you ensure compliance with privacy regulations?

06 Legacy IntegrationCan you share experiences integrating Salesforce with legacy systems?

07 Product selectionHow do you select the most suitable Salesforce product?

08 IterationHow do you manage project iteration?

09 InteroperabilityHow do you ensure interoperability between different departments?

10 communication strategiessWhat strategies do you use for stakeholder communication and collaboration?

11 phased implementationCan you describe your approach to phased implementations?

12 User AdoptionHow do you promote user adoption post-implementation

13 Change managementHow do you handle change management?

14 accuracyHow do you prioritize data accuracy and integrity during data migration?

15 securityDiscuss your approach to data security.  Do you offer ongoing support after go-live?

17 staying up-to-dateHow do you stay current with HLS industry trends and leverage them in your implementations?

Effective DeliveryHow do you ensure cost-effective and time-sensitive delivery?

19 differentiatorsWhat sets your consultancy apart in the HLS sector? Why should we choose you?

20 pricingCan you provide information about your billing structure?


At Wilco Source, our mission is to improve the patient, consumer, and stakeholder experience and outcomes across the healthcare and life sciences ecosystem.

Do our missions align? Then let’s talk.